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Generative AI and ServiceNow

2023-08-17T15:42:01-05:00August 17th, 2023|ServiceNow|

Have you heard? Generative AI (GenAI) has been on the tip of everyone’s tongue lately! Many folks have strong feelings about GenAI and AI, in general: love, hate, fear, just to name a few. On August 15th, 2023, the ServiceNow Dallas Office hosted an interactive workshop to “discuss how to harness the power of Generative AI for good low code app development.” We heard from several thought leaders, including ServiceNow’s Omar Martinez and Jeff Margolese, joined by a few Cask employees.

Do these steps before you start the You & I Builder Series videos

2023-08-04T08:21:56-05:00August 2nd, 2023|ServiceNow|

ServiceNow Product Managers Brad Tilton and Maria Gabriela Ochoa Perez Waechter (aka MGOPW) have a great playlist of YouTube videos that explore UI Builder with live coding happy hour style videos. When I first started watching the series, I realized there were some set up prerequisites that were required in order to be able to follow along. I couldn’t find any details on this, so I’ve deconstructed it for you

Knowledge 2023 – The Soundtrack

2023-07-21T09:57:15-05:00April 18th, 2023|ServiceNow|

I love music. All kinds of music. I have a playlist for every mood: get up, calm down, dance with my kids, you name it. The folks at ServiceNow have been making a new playlist for each Knowledge conference since 2021. Spotify and Apple Music versions for K21, K22, and K23 are listed here!

Knowledge 2023 – Networking

2023-05-02T12:20:09-05:00April 4th, 2023|ServiceNow|

This year's ServiceNow Knowledge 2023 conference is happening on May 16-18 in Las Vegas, NV. A large benefit of the conference is networking and creating relationships with people with similar interests. I've gathered some icebreaker questions to help get you started.

ChatGPT: another tool in our belts

2023-08-16T11:54:29-05:00January 30th, 2023|ServiceNow|

A colleague recently asked a slack group of ServiceNow professionals what we thought about ChatGPT and AI. She had noticed “advocacy for using ChatGPT in consulting to speed up deliverable development.” As a Business Process Consultant, those deliverables constitute a significant component of her work product. She felt like the work she had put into her career and livelihood were in jeopardy. Check out my take on the discussion that followed.

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