I’m beyond thrilled to share some huge news with y’all:

I’ve officially joined the ranks of ServiceNow Gurus!

Since I started my ServiceNow journey in 2009, becoming a Guru author has been a quiet dream of mine. To be recognized as a contributor to this incredible library – the very place where I’ve learned so much, found solutions, and connected with fellow ServiceNow developers – is an absolute honor.

Thank ME? No, thank YOU!

I couldn’t have reached this milestone without the amazing ServiceNow community. From the mentors who generously shared their knowledge to the community discussions that sparked new ideas, every interaction has helped me grow. This achievement is as much yours as it is mine.

To Mark Stanger and the entire ServiceNow Guru team: thank you for this opportunity and for fostering (and recently reclaiming!) such an amazing resource. And to every single member of the ServiceNow community, thank you for your support, inspiration, and friendship.

What’s Next?

I’m excited to start sharing my experiences, tips, and some creative solutions on ServiceNow Guru. I’m eager to contribute to the collective knowledge that makes this platform so invaluable.

Let me know what topics you’d like to see me cover! My first contribution covers some of my favorite Condition Builder Dictionary attributes: small but mighty changes that pack big-time user experience punch. https://servicenowguru.com/system-definition/condition-builder-attributes-that-pack-a-punch/

Let’s keep learning, building, and improving the ServiceNow ecosystem together!

p.s. I may also cross-post some of my guru content here, as I do on the ServiceNow Community; I will always try to be transparent about duplicate content! A girl’s gotta keep her portfolio and her destiny in her control!

About the Author: Carleen Carter

About the Author: Carleen Carter

ServiceNow developer and architect since 2009, Carleen is self-described as a Serious Script Includer and Low Code Lover. She holds several ServiceNow certifications, including Certified Master Architect. Carleen has a knack for explaining challenging concepts in a relatable and approachable manner. She thrives on enabling customers & colleagues and loves to see their success. She excels at crafting creative solutions to complex problems with an eye on the big picture.