With four out of only 60 Certified Master Architects in the world working here at Acorio, we decided to take advantage of their elite-level platform expertise for our October Webinar.

On Tuesday, October 27th at 1:00 PM we’ll dive into some of the top questions our clients and audience ask so you can get a better return on you ServiceNow investment and achieve success in 2021. On the call, answering ten questions about Paris, must-have capabilities for 2021, and bonus questions from the audience, we have Carleen Carter, Allison Holt, John McCormick, and Greg Mest.

  • How do you prepare your company for “Return to Work” or create a better experience in the digital world?
  • What are the new features within ITOM I should know about?
  • What does a “crawl, walk, run” scenario look like for CSDM?
  • What are your recommendations for 2021 budgeting or resource constraints?

NOTE: This content was originally posted by Sarah Carley on October 28th, 2020 on the Acorio website at https://www.acorio.com/cma-question-answer-webinar/ The Acorio brand retired in April 2023 after acquisition by NTT DATA. Some links may no longer work.

BrightTalk login (free to register) is required to view the previously recorded webinar below.

Published On: October 28th, 2020|Tags: |

About the Author: Carleen Carter

ServiceNow developer and architect since 2009, Carleen is self-described as a Serious Script Includer and Low Code Lover. She holds several ServiceNow certifications, including Certified Master Architect. Carleen has a knack for explaining challenging concepts in a relatable and approachable manner. She thrives on enabling customers & colleagues and loves to see their success. She excels at crafting creative solutions to complex problems with an eye on the big picture.