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About Carleen Carter

ServiceNow developer and architect since 2009, Carleen is self-described as a Serious Script Includer and Low Code Lover. She holds several ServiceNow certifications, including Certified Master Architect. Carleen has a knack for explaining challenging concepts in a relatable and approachable manner. She thrives on enabling customers & colleagues and loves to see their success. She excels at crafting creative solutions to complex problems with an eye on the big picture.

Hacktoberfest 2023

2023-10-02T16:51:56-05:00September 28th, 2023|ServiceNow|

Hacktoberfest is an annual event that encourages participation in open-source software development. It takes place in October and is sponsored by DigitalOcean and GitHub. Participants are encouraged to contribute to open-source projects by submitting pull requests on GitHub, and in return, they can earn rewards such as limited-edition T-shirts and other swag. It’s a way to promote and celebrate open-source software development and collaboration within the global developer community.

Featured: ServiceNow Break Point

2023-09-28T12:15:18-05:00August 22nd, 2023|Features, ServiceNow|

A few weeks ago, I virtually sat down with ServiceNow Senior Developer Advocates Chuck Tomasi and Lauren McManamon on their ServiceNow Break Point podcast. This was an opportunity to discuss my storied career with ServiceNow and an excuse to “make new friends, but keep the old.”

Generative AI and ServiceNow

2023-10-30T17:59:11-05:00August 17th, 2023|ServiceNow|

Have you heard? Generative AI (GenAI) has been on the tip of everyone’s tongue lately! Many folks have strong feelings about GenAI and AI, in general: love, hate, fear, just to name a few. On August 15th, 2023, the ServiceNow Dallas Office hosted an interactive workshop to “discuss how to harness the power of Generative AI for good low code app development.” We heard from several thought leaders, including ServiceNow’s Omar Martinez and Jeff Margolese, joined by a few Cask employees.

4 influencers you need to know

2023-08-09T10:44:51-05:00August 9th, 2023|Uncategorized|

Though ServiceNow content is the primary purpose of my website, I'd be remiss if I didn't acknowledge anything outside the ecosystem. In a world full of toxicity and trolls on the internet, these four people have focused their efforts on the good. No two of them are alike, they have different backgrounds, careers, and messages, but they all make me smile when they come across my feed.

Do these steps before you start the You & I Builder Series videos

2023-08-04T08:21:56-05:00August 2nd, 2023|ServiceNow|

ServiceNow Product Managers Brad Tilton and Maria Gabriela Ochoa Perez Waechter (aka MGOPW) have a great playlist of YouTube videos that explore UI Builder with live coding happy hour style videos. When I first started watching the series, I realized there were some set up prerequisites that were required in order to be able to follow along. I couldn’t find any details on this, so I’ve deconstructed it for you

Knowledge 2023 – The Soundtrack

2023-07-21T09:57:15-05:00April 18th, 2023|ServiceNow|

I love music. All kinds of music. I have a playlist for every mood: get up, calm down, dance with my kids, you name it. The folks at ServiceNow have been making a new playlist for each Knowledge conference since 2021. Spotify and Apple Music versions for K21, K22, and K23 are listed here!

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